CrazyCameras.co.uk - edit to write a summary that *describes* this website
Title
Camera, DSL Camera, Camera Accessories, Memory Cards - Crazy Cameras - We help make memories
Description
Excerpted from the website:
- For the past several years, Crazy Cameras has been a powerhouse in the digital imaging space in the UK. We have achieved our success by providing unbeatable prices along with the highest standard in customer service.
Languages
English
Discussion
Although there has been past blogs about a company called Crazy Cameras at www.crazycameras.co.uk, I feel I must also warn potential customers urgently. I paid for my new camera on DEC 31st 2009, to find a month later they still had no stock AND DID NOT KEEP ME INFORMED! After sending repeated emails, voice mails and telephone calls, I was finally offered an alternative, which was also not in stock. I was given a date for the replenishment of the stock, but I was told I may not get an alternative, as several customers were also waiting and there was a queue for the goods and it would be served on a "first come, first served" basis. If I felt, I was advised, that I didn't want the alternative I could cancel the order and have a full refund. I sent an email two days before the expected "goods in" receipt day, not the "order processing", day quite clearly cancelling the order including a request for my account to be credited with the full amount. They then still sent the camera and charged me. Two months have passed and I still have the camera with them insisting I have to pay £70 for the return with no guarantee of refund. I will not pay this and I am still demanding a refund. They will not answer calls emails or even again follow up messages. I have asked for calls from a manager and asked for managers contact details to discuss the issue to which now is probably surmounted to over and in excess of 100 calls, emails and messages left. They ignore emails and will not help at all. They will not give out addresses or Directors details or telephone numbers. Where evidence is needed I will happily send copies to potential customers and readers of this article all of my emails and responses which are appalling to say the least so they can make their own mind up about using CrazyCameras in the future. Just send me your email addresses. CAN ANYONE HELP?
External Links
Community Reviews
A terrible company. They take your money immediately but do not send the goods. There are many complaints on the web about them. I only wish I had checked them out first, but they give the appearance they are linked with Amazon. Avoid them at all costs! I just hope I get my money back. Also, they have a UK web address, but it is a sham. They are actually based in the USA.
