DatabaseSystemsCorp.com is an IVR and Voice Message Broadcast Company
Database Systems Corp.
Database Systems Corp. (DSC) was founded in 1978 primarily as a software development company working with several major computer manufacturers in the development of database related products. DSC is still a privately held corporation and is headquartered in Phoenix, Arizona.
The company is an engineering firm that now develops and markets call center software products and computer telephony systems. DSC provides call center solutions for a wide variety of industries and government organizations. Database also provides consulting services relating to these call center products including training, customer support and maintenance, and customized development.
DSC has developed the PACER predictive dialer phone system which includes a full featured IVR system and ACD software that supports digital phone lines. The company also provides an analog phone system called the WIZARD. Voice broadcasting systems and services are provided by our organization.
History Of Success
Database Systems Corp. has a proven history of success within the telecommunications industry with a depth in technical expertise, service, and products. DSC provides call center solutions and services and can supply your organization with reliable and time-tested solutions. Database has weathered the ups and downs of our volatile telecommunications and software industry by focusing on our strengths and listening to the needs of our users. Included is a partial list of some of our Database Systems Corp. customers that we've had the privilege to serve.
Call Center Technology
Database specializes in the development of call center technology. This includes phone systems that can perform predictive dialing as well as process inbound calls. DSC call center software perform customer relationship management functions as well as interacts with its own PACER and WIZARD phone systems using our softphone development software.
IVR Systems and Voice Broadcasting Autodialers
DSC has developed several call center phone systems that can automatically process inbound and outbound calls. IVR systems answer phone calls automatically and can route these calls to live agents or process the call entirely on its own.
Voice broadcast systems are specialized autodialers that send pre-recorded phone messages to one or millions of households. These calls can be interactive (Outbound IVR) and the call recipient can make selections based upon touchphone keypad entries. DSC IVR solutions include both phone systems and outsourcing services.
DSC Products and Demonstrations
Database Systems Corp. has prepared several full length presentations, each featuring a complete company profile plus a listing of our products, services and customers. These products include our award winning IVR software and voice broadcasting systems and services. Included are several different demonstrations of application development tools, CRM campaigns, and a presentation on our call center predictive dialer phone system (PACER). This presentation describes PACER's robust features plus a tutorial on predictive dialer features and functions. Also included is a presentation on remote agents and web capabilities. Simply click on our Call Center Demonstrations.
Applications and Services
Besides offering products and software solutions, DSC also provides call processing outsourced services at its secure data center. The following are a few of the applications hosted at this center.
- IVR Services - Interactive voice response outsourcing service.
- Voice Broadcasting - Message broadcasting phone services.
- Senior Calling Service - Contact seniors at home by phone to ensure their well-being.
- Latchkey Kids - Automatically call home alone children to ensure they are OK.
- Medication Reminders - Call seniors reminding them to take their medications
Contact Information
- Database Systems Corp
- 1118 E. Missouri Ave
- Phoenix AZ
- US 85014
- (602) 265 5968
- Contact Form
Related Domains
External Links
- Answering Services
- Call Center
- Call Centers
- Call
- Center
- Centers
- Web
- Crm
- Software
- Acd
- Auto Dialers
- Autodialers
- Automatic Call Distribution
- CRM
- Call Center Software
- Call Center Technology
- Computer Telephony
- Computers
- Cti
- Customer Relationship Management
- Data Communications
- Dialer
- Emergency Broadcast Systems
- Help Desk
- Information Technology
- Interactive Voice Response
- Ivr
- Ivr Hosting
- Predictive Dialers
- Products and Services
- Reminders
- Speech Technology
- Telemarketing
- Telephony
- Télécommunications
- Voice Broadcasting
- Voice Response Systems