Debit Order Collection

Direct Debit

Direct Debits, also called debit orders, is the simplest and most cost effective way to collect payment from your debtors. As a debit order bureau, Direct Debit sets the standard for NAEDO and EFT debit order collection in South Africa.

Direct Debit offers a comprehensive debit order system solution, from initial advice and account set up, through to the processing of debit orders and depositing funds collected into your account.

Direct Debit provides a low cost, transparent fee structure with highly competitive rates. Our focus is specifically on high volume debit order processing.

Debit Order Systems

Direct Debit provides debit order systems which assist in the management of our debit order collection facilities. We have created our own payment systems and integrated with popular billing solutions to assist you in invoicing, management of clients and automation of your debit order batches.

If you’re looking for a debit order system to manage your customer data and automate your debit order collection runs then Direct Debit is the smart choice. Take a look at our debit order system solutions below and request a quote today.

Debit Order System (Small to Medium)

File upload system

Web-based debit order system, login with user code and password and upload debit order batch file. Loads batch into debit order system for processing. Account verification as well as check digit verification is done using this debit order system.

Debit Order System (Medium to Enterprise)

Contract management system

This debit order system is used as database. Client information can be loaded and updated. At the specified action dates the system will automatically extract a file and upload it for processing.

File will be extracted 3 days prior to the action date. There should be no manipulation of contracts within this period.

Debit Order System (Enterprise)

Integration (Web services)

This is a debit order facility where by your front-end system integrates directly with the bank for the facilitation of debit order collections and reconciliations. This is done via Simple Object Attachment Protocol (SOAP).

Debit Order System (Enterprise)

SaaS billing

The SnapBill, cloud-based, billing system is a comprehensive billing solution that ties in with our debit order facility and features full invoicing, client management and automated debit order batch generation/submission. The SnapBill debit order system also automatically processes batch reconciliation and provides statistics and customisable reports.

Debit Order Services in South Africa

There are three types of commonly used debit order services in South Africa: EFT (Electronic Funds Transfer), used for both debits and credits, NAEDO (Non-Authenticated Early Debit Order) and AEDO (Authenticated Early Debit Order).

Direct Debit can assist your business with a suitable debit order service and debit order system to manage debit order collections. Our debit order facilities run on extremely reliable, banking grade infrastructure and connect you directly to BankServ via our sponsoring bank.

Trust Direct Debit to ensure you receive the most cost effective and reliable debit order service available. Request a debit order quote today and get started. Find out more about our debit order services below:

Electronic Funds Transfer (EFT)

Electronic Funds Transfer (EFT)

Early Debit Order (EDO)

Non-Authenticated Early Debit Order (NAEDO)
Authenticated Early Debit Order (AEDO)

Other Services

Account Holder Verification (AHV)

Electronic Debit Order Mandates

We recently launched the industries first electronic debit order mandate solution. This solution was developed in line with the Electronic Communications and Transactions Act 25 of 2002.

Direct Debit provides a ready made electronic mandate framework that removes challenges associated with manually signing debit order mandates. Saving you on costs and lengthy waiting periods associated with the signing of paper based debit order mandates. Digital mandate authorisations are stored in a tamper proof vault (in the cloud), keeping you protected from future customer disputes.

Digital signing and authorisation

Cloud-based electronic debit order mandate solution which allows your customers to sign and authorise your debit order mandate from anywhere and on any device.

Some notable features include:

  • Electronic acceptance and signing of the mandate on any device (computer, tablet or smartphone)
  • Choose your level of authentication based on refund risk
  • Advanced signature authentication
  • Mobile OTP (One Time Password)
  • CDV checking and Account Holder Verification
  • Fully customisable (your own terms and form fields to complete)
  • Pre-complete mandate by sending us your customers information in the URL as query string
  • Storage and backup of the mandate in encrypted PDF format
  • Sign up new customers anywhere and from any device
  • Direct customers to your electronic mandate using in-store, magazine, newspaper and product barcodes etc.
  • Easy integration with existing systems
  • Full audit trail from delivery to acceptance

 

Get in touch, contact us or call (012) 030-0207 and arrange a meeting to discuss your business’s debit order collections.



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