Direct-Golf.co.uk Online store of UK golf chain offering professional equipment
Title
Direct Golf UK Ltd - Golf equipment, golf clubs, golf bags, golf shoes, golf balls & golf accessories
Description
Founded by P.G.A. Professional John Andrew in 1991 Direct Golf UK has enjoyed massive growth in its 17 successful years of trading. Starting with one small shop in Huddersfield, a philosophy of cutting manufacturers recommended retail prices by up to 70% proved to be very popular with the golfing public and Direct Golf UK quickly gained the reputation for the best prices in the UK. Backed up with fast delivery and world class customer service, Direct Golf UK quickly grew into one of the largest specialist golf retailers in the UK and Europe.
Direct Golf UK now employs over 190 people and is still run by its founder John Andrew P.G.A. Professional. The management team is also made up of P.G.A. professionals and people who are fanatical and care about golf.
Direct Golf UK's success is down to good old hard work and the total commitment and dedication to providing "total customer satisfaction" which is its motto to this day.
Languages
English
Address
- Direct Golf UK Ltd
- Bankwell Road, Milnsbridge, Huddersfield, HD3 4LU
Contact
- Email:
- Telephone: FREEPHONE 08000 139 139
- Fax: 01484 34 40 35
- International : +44 1484 344034
Logos
Additional Information
About us
Home shopping - buying golf equipment from your home, is rapidly becoming more popular. With the introduction of the Internet and quality mail order brochures, buying direct has become the easy, fast and effective way to shop. Direct Golf UK is one of the largest Mail Order suppliers of Golf equipment to the home shopper in the UK & Europe. We have been retailing golf equipment for over 17 years and are expanding rapidly with amazing discounts and savings on all the latest equipment.
Best prices in the UK
Direct Golf UK's massive buying power enables us to pass on any discounts we receive from our suppliers to our customers. Our philosophy is to pay all our bills on time to ensure we receive all available discounts, enabling us to buy the right price, and ultimately sell at the right price. We think about our customers first and ignore the prices set and recommended by manufacturers. Paying recommended retail price for any product nowadays is a thing of the past and we believe "PRICE IS KING" and in a recent survey the most important factor in a customers buying decision was price, followed up by availability.
Huge Stocks
Our 75,000 square foot distribution centre allows us to carry huge stocks of all products we advertise which enables us to have latest availability and get your goods to you quickly ready for your next game. Next day delivery is available, with us normally despatching goods on the same day of the order. Our distribution centre is manned 24 hours to ensure our motto of "Total customer satisfaction. A study in December showed that 98.9% of goods ordered were shipped from stock.
World class customer service
Direct Golf UK is commited to provide "total customer satisfaction" and employs highly trained staff to ensure that our customers are 100% satisfied with their purchases. We go to great lengths to ensure our employees are trained to a very high standard and we achieve this by weekly employee sales and customer care training. Owner John Andrew is still very involved in this training and feels customer care has played a big part in the success of Direct Golf UK.
100% Satisfaction guarantee
We have a 2 year extended warranty on most products, and full manufacturers' warranties also apply on all products supplied. By offering a full money back guarantee, any items which are received that do not give complete satisfaction can be returned in unused condition for a full refund or can be collected and an alternative product delivered. "We strive to offer the best deals, and take customer service to a different level." We offer consistently low prices on leading brands, often at less than half the recommended retail price.
UK golfers vote with their pockets!
UK golfers have voted with their hard earned money and Direct Golf UK has increased its turnover by 35% in 2005, which clearly shows the confidence our customers have in our business. We would like to thank our customers for this faith. We have over 300,000 customers still on our books who have enjoyed our service.
Many Ways To Buy
Direct Golf UK is a multi channel business offering several ways to buy golf equipment.
Our Stores:
Direct Golf UK has 13 great stores packed with all the latest golf equipment for your convienence. Our employees pride themselves on providing the best customers service and professional advice. All stores have a P.G.A. Professional to help you with your requirements, and full trial facilities for you to try before you buy.
Online:
Our website has established itself as one of the easiest to use, with one of the largest selection of golf equipment anywhere in the world. With our new improved site, we have taken on board feedback from many of our customers and made it even quicker to find the product you want.
Telesales:
Phone 08000 139 139 to place your order. We have over 30 lines manned 7 days 9am-7pm waiting to take your call, again we pride ourselves on providing great customer service. The call centre is staffed by professional golf advisors who are very highly trained and knowledgable about golf. Several of our call centre pro golf advisors are P.G.A. qualifield golf professionals who can give you expert advice.
Fax:
You can fax your order to us on 01484 344 035
