ExamineOPs.com
ExamineOps
ExamineOps is focused on helping clients achieve a high level of readiness, competency, and capacity to delivery IT services to its customers. We offer real-world experience in the planning, deployment, and operationalization of strategic information systems; Internet-facing business applications, 3rd-party hosting and managed application services; and outsourced service delivery models.
Clients leverage our consulting services to evaluate and identify the risks and benefits associated with their use of Information Technology and IT-related services required to meet the availability, performance, and security requirements of specific business applications.
Our specialty is IT technical and operational consulting with a strong emphasis on the management of service levels; the underpinning service agreements (SLAs); availability, monitoring, and recovery mechanisms of the business system and underlying infrastructure; business continuance and disaster recovery; and day-to-day operational controls such as change, configuration, release, incident, and problem management.
Our findings and recommendations combine a strategic perspective with a pragmatic approach to improving service levels and helping our clients understand and resolve their real-world operational challenges. This is achieved through our understanding of operational best practices, technology and its application, and a clear appreciation for the realities of IT service delivery and support.
Our experience base results from consulting engagements with clients such as Microsoft, Marriott, Premera Blue Cross, Petronas, Dell Computers, Ameritech, Boeing, Samsung Data Systems, and Public Bank.
Description
Excerpted from the website description:
- ExamineOPS is focused on helping clients achieve a high level of service readiness, competency, and capacity to perform managed hosting and application services
Languages
English
Additional Information
External Links
- Chuck Chemis
- ExamineOPS
- Hosting And Outsourcing Services
- IT Consulting
- IT Consulting Services
- IT Professional Services
- IT Technical Assessment
- IT Technology Assessment
- IT Vendor Assessment
- Independent Consultants
- Managed Application Services
- Microsoft GOLD Certification Readiness
- Operations Assessment
- SLA
- Service Level Management