FrontLinePub.com is training and communication program about nursing assistant
Title
Welcome to Frontline Publishing
Description
Frontline Publishing, based in Somerville, Massachusetts, develops subscription-based training programs and other materials for the healthcare market. Established in 1994, Frontline has developed a unique model for the training and professional development of frontline healthcare workers. Based on extensive proprietary research, the model builds self-esteem and professionalism as the prerequisites for providing excellent service.
Frontline Publishing knows the future of the U.S. economy depends, in large measure, on the skills and dedication of frontline workers. As a result of the shift from a manufacturing economy to a service economy, demand for frontline service workers is at an unprecedented high and expected to soar as we close out this century. Meanwhile, the pool of available workers is shrinking. And, for those people who do frontline work, there is a terrible gap between the training and respect they are accorded and the increasingly complex requirements of consumers. Frontline Publishing's purpose is to produce and market ongoing training programs which close that gap.
Many frontline healthcare workers enter their jobs with a genuine desire to help people. But their self-esteem and enthusiasm often diminish within one year; these workers then describe their jobs as stressful and report feelings of burnout and lower concern for customers.
Contact
- Cengage Learning
-
- Mason OH
- US 45040-7945
-
- 5191
