HelpHound.com
Title
Business reviews and customer reviews | Helphound
Description
Excerpted from the website:
- Reputation Management and Reputation Monitoring
- Keeping an eye on what people are saying about you online is an important part of your marketing effort. Ideally this job is handled by someone at your company that surfs the internet and looks for mentions of your company, good and bad. When they find a compliment, they thank the person and add them to the overall conversation. If this employee finds a complaint or negative comment, they must be empowered to get the complaint fixed and trained on how to respond in a positive way
