I-Online.co.za
Title
Computer Hardware and Repairs : Best Computer Prices pc hardware and software
Description
Independent IT provides a holistic service for the users of information technology through needs driven problem solving. Our service adds value to the standard of living of individual clients, ease of business operations and efficiency in Government Departments. Our focus is reflected in our Slogan: "We fill the Gap!"
The organisational structure of Independent IT is built on our core values thus enabling our company as a third party service provider to offer built-in guarantees of:
Our organisational structure pivots around the HELP DESK. The Help Desk interfaces between the customer and Independent IT where on-line fault reporting is facilitated. The Help Desk ensures effective and efficient first line diagnostics and monitor escalation procedures. The Help Desk is utilised as a powerful management tool for our company to ensure quality control on all levels of service. A call registered at the Help Desk provides management with vital information on performance levels and ensures pro-active system development focussed on the needs of our customers.
