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LiveCare Contact Center, Call Center Multicanale, Teleassistenza, Assistenza Tecnica su Internet, Audio su IP, VOIP Call Center, CRM, Mail Contact Center

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Livecare Contact Center : a suite of call and contact center solutions designed to realize multichannel customer support systems intended to enable relations between customers and companies using 3 different contact channels : phone, internet chat and email.

OFS : a solid and reliable Switching and Presence Awareness infrastructure providing first-rate Instant Messaging services. Supporting the Wireless Village standard, OFS becomes a complete instant messaging solution for both wireless and wireline carriers, which can start generating revenues today.

Our industrial organization and the talent of our custom software development team allows us to design and construct software applications for communication purposes targeted at consumer and enterprise markets, catering for the widest range of architectures and meeting the severest time-to-market and costs conformity standards.

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Icona spa
Cinisello Balsamo MI
Italy 20092

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