Mymmode.com offers administration tools and downloads for mobile phones

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CTIA Consumer Code for Wireless Service Print this page

Cingular is proud to announce its newest commitment to customer service and wireless quality—the adoption of the Cellular Telecommunications & Internet Association (CTIA) Consumer Code for Wireless Service. We are equally proud that Cingular was the first nationwide carrier that CTIA awarded the right to use the "Seal of Wireless Quality" in our advertising, store collateral, etc., since we were deemed to be in compliance with the Code.

On Sept. 9, 2003, Cingular joined forces with the CTIA and other wireless industry leaders to declare its support and implementation of the Consumer Code as a new voluntary standard for customer fulfillment. The Consumer Code defines 10 customer policies that are founded on three principles: (1) Provide consumers with information to help them make informed choices in selecting wireless service; (2) Help ensure that consumers understand their wireless service and rate plans; and (3) Continue to offer wireless services that meet consumers' needs. As part of the adoption of the Consumer Code, Cingular and each signatory of the Consumer Code will be able to display a new CTIA Seal of Wireless Quality Service.