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Business and Management

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IT outsourcing refers to the procurement of Information Technology (IT) products and services from outside, rather than creating it in-house. It is also defined as “the transfer of operational responsibility of IT business processes or infrastructure management to a third party.” Traditionally, the scope for IT outsourcing spanned IT hosting and security and network management. Nowadays, it is basically a strategic direction that involves many aspects including back office support and contact centers. A simple example of IT outsourcing can include company hiring website design services.
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