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postcomm.gov.uk

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Postcomm - the Postal Services Commission - Postcomm

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Who we are

Postcomm – the Postal Services Commission – is the independent regulator for the postal market. We were set up by the Postal Services Act 2000 and are classified as a non-ministerial government department. Our work is steered by seven commissioners, including the chief executive, Sarah Chambers, and chairman, Nigel Stapleton.

What we do

Our job is to make sure licensed postal operators – including Royal Mail – meet the needs of their customers throughout the UK.

Protecting the universal service - The universal service means that anyone in the UK can post letters and parcels to any other part of the country at the same affordable rates. And it guarantees daily delivery of mail for every UK household and business, six days a week, and one collection per day, every day except Sunday.

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English

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