TripRes.com is a ticket booking service for popular tourist destinations
Description
Check for and reserve discount hotel rooms in Las Vegas. Look through our Las Vegas information guide for car rentals, air fares, wedding chapels, tours, events, shows, casinos and more.
Contact
- PRESTIGE TRAVEL INC.
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- LAS VEGAS NV
- United States 89146-8812
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- 702-946-5202
Additional Information
External Links
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Ray King's Comments on TripRes.com
- Ray King (frustrated) : I made a reservation with them; they sent me an e-mail which totally looks like confirmation. Subject is "Itinerary # __ has been RECEIVED!" and "Total cost of this itinerary is ___". They then called me back the next day to switch me to a different hotel, citing that the hotel rooms go very quickly and I needed to jump on a different and more expensive hotel room instead. I said ok (my mistake). When I got home, my wife didn't like the new choice, so I called them back and they basically said "too bad, you didn't read the fine print". My beef is that the initial "confirmation" e-mail was totally unclear and misleading and that they should fix that and stop robbing people with this "bait and switch" play. If they don't have a hotel room for someone, they should tell them that right away as Expedia.com, Travelocity.com, Hotels.com or other reputable companies would do, rather than sending a confusing e-mail which looks like a confirmation and then calling to convince customers to switch later. As a last note, employees, especially supervisors should be willing to give their full name or ID when asked, this would add to, rather than subtract from their credibility. 09:50, 19 August 2008 (PDT)
