UpdateThumbnail
< Help
Our thumbnails (snapshots of a site's homepage) are provided by DomainTools.com. If a domain page is showing an outdated thumbnail or looks like the picture to the right it is possible to add and refresh thumbnails:
- Open the AboutUs page for the website by searching for the website (like xyz.com) in the Find! bar above.
- Look for the Website Information box (to the right)
- Click on the DomainTools.com link in that box
- Click queue thumbnail for update or addition link to the right of the page. The link should change to say "(Thumbnail Queued)". (If you don't see this link try refreshing the web page or clicking Show Detailed View at the top of the page and then you should.)
- The thumbnail has now been queued to be updated. This can take up to a half an hour, but once it has been updated the AboutUs.org page for this domain should have the new thumbnail.
Issues?
- If the thumbnail doesn't update on the AboutUs page try clicking the "refresh" button at the top left of the AboutUs page (on the page itself, not in your browser) and that may do the trick. If not, email
.
- Sometimes DomainTools.com has sites marked as "Domain Parking Lots" that aren't. If that's the case please send an email to us at
and we'll request that they manually update it for you.
- If you've updated several thumbnails already, this option may not show. Try again after a while.