VanguardCommunication.com
Title
Vanguard Communications: Call Center and Customer Contact Consultants
Description
Excerpted from the website:
- Our Company
- Vanguard Communications Corp. is an independent consulting company founded in 1980. We help clients achieve business goals through more effective communications systems and processes. We focus on better customer interactions through contact center and self-service improvements, on better internal collaboration among field staff and knowledge workers, and on the growing convergence that unified communications will bring.
Languages
English
Logos
File:Logo-vanguardcommunication-com.gif
Additional Information
Related Domains
External Links
Categories:
- Pages with broken file links
- ACD
- ASR
- Automated Speech Recognition
- Automatic Call Distribution
- Business Process Design
- CTI
- Call Center
- Call Centre
- Change Management
- Communications Server
- Computer Telephony Integration
- Contact Center
- Contact Centre
- Customer Relationship Management
- E-Mail Response
- ERMS
- IVR
- Interactive Voice Response
- Multimedia Customer Contact
- Quality Monitoring
- Self-Service
- Text Chat
- Vangaurd
- Vanguard
- Vanguard Communications
- Vanguard Comunications
- VoIP
- VoiceXML
- Voice Over Internet Protocol
- Web Call
- Web Co-Browse
- Workforce Management