FXCast.com provides services of currency trader online.
Title
FXcast.com is a trading name of Surplus Finance S.A. (Regulated by the Financial Services Commission, Nr. C109007482 SEC-2.4).
FXcast provides the opportunity for individuals and corporate customers around the world to trade currency markets under the most favorable conditions, such as enjoyed by financial institutes, banks, or brokerage companies. Our business is based on a fair, reliable and transparent partnership to help customers being successful in the market. Customers deposits are always secured and accessible.
FXcast and its strong team of financial and technical experts is a worldwide leader in all Forex trading affairs and always the preferred partner for our customers and partners. To keep this ambitious target FXcast undertakes the strongest activities while always taking care of fairness in all its business and personal affairs.
FXcast's business philosophy is based on partnership, transparency and fairness between all partners within this financial relationship which needs trust and honesty. These are the essentials for a long term relationship between FXcast and its customers and partners. FXcast taking all potential claims serious and discussing any solution with the customer in a constructive and solution oriented manner. All other business approaches are contradictory to FXcast's model of business culture.
FXcast
Guarantee 100% security of customer's deposits
Provide the best available technology and infrastructure
Are committed to the highest international standards for security and regulations
Have fully automated online processes for best customer relationship management
Offer trading platforms for each trading experience level
Aim to set new standards in Forex Brokerage
The Difference makes it! FXcast's business philosophy is based on partnership, transparency and fairness between all partners within this financial relationship which needs trust and honesty. These are the essentials for a long term relationship between FXcast and its customers and partners. FXcast takes all potential claims serious and will discuss any solution with the customer in a constructive and solution oriented manner. All other business approaches are contradictory to FXcast's model of business culture.
Customer Support
To provide a quick response and high quality customer support, FXcast uses online customer support by an inbuilt website chat system. FXcast customers enjoy a responsive customer support. Traditional phone-based customer support requires customers to make long international calls that would over time incur high cost on the customer. Additionally phone support worldwide is a primary source for misunderstandings and misinterpretations due to language and line problems. Written text is clear and precise and can be answered the same way highly efficient. FXcast is always trying to answer emails within one business day and offers experienced chat support 24 hours a day.
Automation of Communication and Processes
FXcast's full automation of open account procedures, deposits and withdrawals of money, online self-maintenance of customer's data and more makes it possible to minimize the time used for those processes to offer customers the best trading conditions and the fastest way of depositing and withdrawing of money.
We combine our market experience, expertise, and professionalism with the world's best online trading software. FXcast's trading and margin lines with leading banks and counterparties ensure your trades will be automatically executed and without slippage or downtimes on heavy market conditions.
High Availability and Reliability
FXcast ensures that customers experience the highest level of performance, reliability and security with our professionally managed network operation centers with fully redundant server arrays and redundant internet connections. Our technical staff is committed to provide a maximum uptime for FXcast's service and 24-hour service accessibility. The FXcast Trading platforms utilize industry-standard encryption technology to ensure that all communication between our customers and our servers is completely protected and confidential.
Security of Funds
Client funds held with FXcast are maintained in separate accounts at leading financial institutions for the sole purpose of the client's trading activity and are never commingled with operating capital of the company. Withdrawals from these bank accounts occur only as a direct result of client's trading activities or authorized requests for withdrawals.
FXcast utilizes transaction processing and integration services for both deposits and withdrawals, for purposes of getting one transaction stream and making the transaction processes faster, convenient and more efficient for customers.
We have implemented a special checking system for any deposit and withdrawal, which makes it unlikely that a customer account is cracked by unauthorized persons. Even if customer's access data is stolen the thief is not able to withdraw any amount to his own account. Money can never be withdrawn to any account where it did not come from. Any change in payment account data has to be proved with passport and account documents. This leads non-instant deposit processing but we think that security always has to be the number one criteria for any processes. With these rules implemented FXcast kills two birds with one stone - security for customers and accordance with the international Anti Money Laundering Laws.
International Regulations
FXcast is committed to assist governments in combating the threat from money laundering and terrorist financing activities around the world.. For that purpose, FXcast has set up a highly sophisticated electronic system to document and verify client identification records, while tracking and maintaining detailed records of all transactions FXcast carefully tracks suspicious and significant transaction activities, and reports such activities providing comprehensive advice to law enforcement. To uphold the integrity of the reporting systems and provide protection to businesses, government legislative framework provides legal protections to providers of such advices. FXcast is committed to regularly update its electronic system for inspection of suspicious transactions and for verification of client identification records, in accordance with any new regulations as they are publicized, as well as providing training for its employees on enhancements to anti-money laundering procedures that may be required by new regulations.
The Difference
FXcast
provides the best available technology and infrastructure
is committed to the highest international standards for security and regulations
has fully automated online processes for best customer relationship management
offers trading platforms for each trading experience levels
is setting new standards in Forex Brokerage
FXcast will not fight within the worldwide discount battle of Forex Brokers. FXcast offers the best available service and technology for the best possible price. We think that high quality service, premium technology and our customer first approach make FXcast your best choice.
This is our mission. Try us and you will see.
Your FXcast Team.
Logos
Additional Information
External Links
- Alexa: FxCast.com
- WHOIS for FxCast.com
