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The Fallacy of Root Cause Analysis:Use Baldrige to Avoid Wasteful OversimplificationCraig A. AndersonDecember 2009We were just reviewing an internal client assessment report of a long-standing problem in a key program and we noticed the following conclusion:Root Cause of Program Management Deficiencies: Employee Turnover, Inexperience, and Lack of TrainingProgram management deficiencies are caused principally by turnover, inexperience, and a lack of training within (the organization).
