Difference between revisions of "Comcast.com"

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:<email>bc7e919e1408ecda46ddc1c1c2b43a39</email>
 
:<email>bc7e919e1408ecda46ddc1c1c2b43a39</email>
 
: +1 215 981 7776, Fax: +1 215 981 7776**
 
: +1 215 981 7776, Fax: +1 215 981 7776**
 
+
: +1 215 981 8582
 
 
**This number for D'Arcy Rudnay will not send you anywhere but to an attendant elsewhere.  How's that for "corporate communication?"  It will try to direct you out of corporate back to one of their three customer service departments "options 1,2, and 3", and if you press "0" you get a varied response, from "this user does not subscribe to voicemail service" to being placed in contact with an IT contractor. Typical of beaurocratic, sub-mediocre customer service that you normally receive from big business, Comcast is once again showing their true colors (is controlled confusion or chaos a Crayola color now?)
 
 
 
The correct number for D'Arcy Rudnay, who is in fact the VP of Corporate Communications is:
 
215.981.8582 (a bulldog secretary might try to forward you to someone in their executive support team, and she is rude)
 
  
 
==Additional Information==
 
==Additional Information==
  
If you attempt to leave Comcast, like AOL, they will send you to their 'disconnect bureau', or 'retention department', which will try to retain you as a customer. As they do not like to lose customers, even though they do not appear to care about their customer base, you will get off the phone with this company and be just as annoyed and frustrated as you were if you have ever tried to disconnect from AOL, Bellsouth/AT&T, and other big business.
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While here please [[BeConstructive]]. {{InfluenceUs}}
 
 
 
 
If you attempt to port your Comcast VoIP (A.K.A. Comcast Digital Voice) over to another company, for instance in my case, they told me the turnaround would be 24 hours after the company you are transferring to releases the LSR (Local Service Report) to Comcast (I believe this is in Denver).  After this promise (I have been lied to by this company and jerked around so many times), i got a FOC date of 10 days away, not 24 hours as promised.  I called back in and another representative said 'oh no, I know that it takes 10 days'.
 
 
 
I promised Comcast they would be receiving negative word-of-mouth advertising.  They promise to call back--they do not.  They promise to transfer you to another representative or supervisor and they hang up on you.  Everyone I have talked to in the United States about Comcast service already has a bad taste in their mouth about this company, so it does not look like I have to do much work; they already have a stained reputation, and are widely known for it.
 
 
 
I have had a Comcast representive wearing a Comcast uniform in my home who said "I would never have this service in my own home, it is terrible."  How is that for professionalism?  He at least represented their company in the correct light!
 
  
 
==Related Domains==
 
==Related Domains==

Revision as of 01:17, 15 February 2008

Comcast

Logo-comcast-com.gif

Comcast is one of the world’s leading communications companies and the largest providers of cable services. They provide digital services, facilitate accelerated internet speeds, as well as clearer broadband services, and develop and deliver innovative programming.

History

Comcast was started in 1963 by Mr. Daniel Aaron, Ralph J. Roberts and Julian A. Brodsky. They started the company with a mere 1200 subscriber base of cable systems in Tupelo, MS. At that time the esteemed company was known by the name of American Cable Systems and it was only in 1969, about 6 years since its inception, that they changed the name to Comcast Corporation.

In 1997 Microsoft went ahead and invested approximately 1 billion USD in Comcast. In the very same year, Comcast acquired a 50.1 percent stake controlling interest in the E! Entertainment via their partnership with Disney. If it weren't for Bill Gates' injection of ~1 Billion USD into their business, they would still be competing with Time-Warner for rural areas; Thanks to Microsoft, however, there is now a triple-headed goat-like beast called AOL Time-Warner Comcast, because they have been absorbed into the monopolizing corporation that they have become today. I severely doubt there will be an anti-trust lawsuit against them, however, unless they try these tactics in the EU (Ask Microsoft). As recent as 2006, Comcast was listed as America’s top 50 corporations in the sphere of multicultural business opportunities. From its humble beginnings, Comcast has transformed itself into a "leader" in providing products and services catering to entertainment and communications. Today Comcast has over 24.2 million cable customers, 13.3 million digital cable customers, 12.1 million high-speed internet customers and approximately 3 million voice customers.

Products

Comcast has a wide variety of products to offer. They provide video services like the "best content on 'digital ' cable", video on demand, as well as high definition television. In terms of the Internet, Comcast provides fast, reliable speeds combined with the "best" content. Their IP-enabled digital voice service provides "high quality" in their phones along with interactive features, all at a very low price (when it works). Comcast has recently begun aiming at the small and medium sized businesses in providing them phone, internet and video services. Their interactive media focuses on operating their online businesses that provide entertainment, information and communication. These include Comcast.net, Ziddio, thePlatform and GameInvasion.net.

In addition to these, Comcast also offers a ‘triple play package’ known as Comcast triple play which combines cable services with high speed internet as well as Comcast digital voice. Comcast’s digital cable provides over 250 channels and an ever increasing compendium of on demand programs. Comcast’s on demand service provides an extensive library of a whopping 9300 programs every month. Out of these about 95 percent are available at no additional cost and also come with the ability to pause, rewind and fast forward. Comcast’s DVR enables recording all the favorite programs and shows. Their high definition (HD) television services promise better sound and life like image quality to dramatically enhance the viewing experience. Their high speed internet provides clearer broadband connections, greater speeds, along with added features such as Video Mail, The Fan broadband multimedia player as well as McAfee "security". Comcast’s digital voice is an exceptional home service that provides all the features of a typical phone service but it also has additional features offered at better prices, until your promotion runs out, then your bill skyrockets.

Comcast Cable Network

Comcast’s cable network spans a range of networks including Comcast sportsnet, Comcast sports southeast, sportsnet new york, mountainwest sports network, cn8, E! Entertainment, style network, G4 video game TV, the golf channel, among many others.

Interactive Media

Comcast’s interactive media spans channels like Ziddio and GameInvasion.

Comcast spectacor is a sports and entertainment company based out of Philadelphia. It owns the Philadelphia Flyers (NHL), Philadelphia 76ers (NBA), the Philadelphia Phantoms (AHL) etc. including the two centers they play in – Wachovia center and Wachovia spectrum. Comcast spectacor also happens to own Global Spectrum which is the largest growing firm in the field of assembly management.

Comcast Spotlight

This is the advertising sales division of Comcast, which helps advertisers to further their business interests by placing advertisements with Comcast. Comcast spotlight has a global presence in almost 90 markets and with 30 million owned and represented subscribers. It’s large presence in television helps advertisers see their sales skyrocket once they’ve advertised with Comcast.

Their advertising solutions include video on demand, addressable advertising that deals with targeted advertising in niche segments, promotions, as well as through the Internet.

Press Room

Comcast provides the latest on their product launches in their press room section. This section also boasts of exclusive interviews with top channels like CNBC with their CEOs, various press releases pertaining to product launches, collaborations and acquisitions, the latest scoops on current partnerships, past revenue earnings as well as the way ahead, even many scholarship programs that Comcast has been involved in supporting and funding. They also have surveys incorporated in this section, that throw light on current consumer perceptions in the entertainment, communications and cable industry. These help to position Comcast in a favorable manner as a thought leader in this space.


Address

1500 Market St
Philadelphia PA 19102 US

Contact

D'Arcy Rudnay
Vice President of Corporate Communications
+1 215 981 7776, Fax: +1 215 981 7776**
+1 215 981 8582

Additional Information

While here please BeConstructive.

Add your constructive feedback or review for Comcast.com

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