Difference between revisions of "InfluenceUs"
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For example: ''I am delighted that this company has taken steps to improve their support system by issuing customers a tracking system to follow up their complaints. I would like them to do the same for the suggestions area so we can be notified when they take us up on our feedback.'' | For example: ''I am delighted that this company has taken steps to improve their support system by issuing customers a tracking system to follow up their complaints. I would like them to do the same for the suggestions area so we can be notified when they take us up on our feedback.'' | ||
| − | + | ===Note to website owners=== | |
| + | InfluenceUs is an exciting tool for customers to share their delighted or frustrated comments about companies. If you are the owner of a website or company, please edit your wiki page's description, addtional information, contact, [[InternalLinkingGuide|add links]], [[ImageHelp|upload images]], but we ask that you refrain from using the InfluenceUs tool on your own wiki page(s) other than responding to feedback. Thank you. | ||
==How can you use InfluenceUs== | ==How can you use InfluenceUs== | ||
Revision as of 22:37, 12 August 2008
What is InfluenceUs?
The InfluenceUs wizard at AboutUs provides you a way to engage and influence an organization that you are delighted or frustrated with. Using this easy and effective wizard you can leave your feedback for a company or a website on their wiki page and engage them in a meaningful collaboration.
We ask that you leave this feedback (delighted or frustrated) in a constructive manner with a view of helping the organization to move towards improvement. So if you are happy with somebody, you would want to reinforce that by asking them to do more of it. And if you feel that something needs to change with a business, you would want to highlight that by telling them steps you would like them to take to improve.
For example: I am delighted that this company has taken steps to improve their support system by issuing customers a tracking system to follow up their complaints. I would like them to do the same for the suggestions area so we can be notified when they take us up on our feedback.
Note to website owners
InfluenceUs is an exciting tool for customers to share their delighted or frustrated comments about companies. If you are the owner of a website or company, please edit your wiki page's description, addtional information, contact, add links, upload images, but we ask that you refrain from using the InfluenceUs tool on your own wiki page(s) other than responding to feedback. Thank you.
How can you use InfluenceUs
InfluenceUs can be used for all companies/organizations with a website. It's very simple to use. Just go through the following steps.
- Visit the AboutUs page for the company you want to influence (Type the domain above and click "Find!")
- Click the InfluenceUs button on top of the page as shown in the picture above. (Make sure you are logged in)
- Click "Next" in the Dialog box
- Select the relevant option (Delighted or Frustrated)
- Type your constructive feedback and press "Submit"
See also:
- What if you have been Influenced: Tips for site owners who have received InfluenceUs feedback.
- InfluenceUs Log: A log of all the comments so far.
- InfluenceUs Project: What we aimed for by creating Influence Us.
- AboutUs Weblog post about InfluenceUs
