Qwest.com offers local and long distance broadband telephone service
Qwest Communications
Qwest Communications International is the number 4th local phone company next to AT&T and Verizon in the United States. With its high-capacity broadband fiber-optic network, the company has provided more than 15 million access lines to 14 states of the country stretching from Arizona north to Wyoming and east to Minnesota. The extensive network of the company provides long-distance, as well as broadband data, voice, and video services outside its local area and around the world. Through an agreement with Sprint Nextel, the company also resells wireless service.
The company is a public enterprise listed in the New York Stock Exchange with a ticker symbol Q. The company headquarters is located in Denver, Colorado, USA. The main product lines of the firm are Telephony, DSL, VoIP, Wireless, and Television. The annual revenue of the company is around $14 billions with a net income of around $600 millions. The company has more than 40,000 employees.
History
The company was founded in 1996 by Philip Anschutz, who owned the Southern Pacific Railroad at the time. During this year, Anschutz was involved with the installation of digital fiber optic infrastructure along the railroads to serve businesses with high-speed data and T1 services. As Southern Pacific Railroad merged with the Union Pacific in the year 1998, Qwest gained access to lay the fiber optic cable for the telecom work of the Union Pacific. This was followed by a series of acquisitions like SuperNet, LCI, and Icon CMT. This enabled the company to provide high-speed data to the niche market of corporate customers besides building a long distance customer base in residential and business segments. In 2004, Qwest emerged as the first Regional Bell Operating Company in the United States and began offering stand alone or naked DSL internet service that does not require the customer to have local landline phone service. Besides this, Quest also started offering a cable system in Phoenix, Denver, Salt Lake City, and Omaha known as Qwest Choice TV.
Business Profile
Qwest Communications provides global long-distance services and broadband data besides voice and video communications. The customers who avail the services of the company are small businesses, governmental entities, and public and private educational institutions. The different business channels of the company are direct sales marketing, telemarketing, arrangements with third party agencies, partnership relations and also through company’s website. Qwest owns more than 100 retail stores in 14 states of the nation. The majority of Qwest Communication employees are represented by two labor unions namely the Communications Workers of America and in Montana, and the International Brotherhood of Electrical Workers.
In some areas of the country, the company also provides voice, backbone data services, and digital television facilities. Qwest operates through three distinct segments namely Wireline Services, Wireless Services, and Other Services. The service of the Wireline segment consists of local voice, long distance voice, and data and Internet (DSL) services. The customers of this segment are individuals, businesses and wholesale dealers. This segment also provides access services to wholesale customers. The residential services of the company include Phone service, long distance, Internet service, cell phone service and digital TV service. The second is the Wireless segment. The company has an agreement with a subsidiary of The Sprint Nextel Corporation. Through this, the company resells Sprint wireless services to consumer and business customers necessarily within its local service area. This includes access to Sprint’s nationwide personal communications service wireless network. The company has partnership with DirecTV and offers digital television service to its customers. The company offers Qwest Choice TV in Phoenix, Denver, and Salt Lake City.
The third segment comprises other services such as subleasing of real estate assets ranging from space in office buildings, warehouses, and other properties.
Website
Qwest.com gives a fair overview of the different business segments of the company apart from describing its different services. To know more about the company’s history and associated information, the sites listed under references and additional readings may be consulted.
Contact
- Qwest Communications International Inc.
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- Fax: 303-992-1724
- Toll Free: 800-899-7780
Address
- 1801 California St
- Denver CO 80202 US
