InfluenceUs
Revision as of 07:49, 14 February 2009 by Olveraceremoniescadiz (talk | contribs) (→Note to website operators)
What is InfluenceUs?
Similar to reviews, AboutUs' InfluenceUs wizard provides a way to engage and influence companies and organizations with your feedback and suggestions.
With your InfluenceUs comment on their website's domain page you are sharing your experience with others and letting them know how they can improve and/or what they're already doing right.
For example: I am delighted that this company has taken steps to improve their support system by issuing customers a tracking system to follow up their complaints. I would like them to do the same for the suggestions area so we can be notified when they take us up on our feedback.
How can you use InfluenceUs
InfluenceUs can be used for all companies/organizations with a website. It's very simple to use. Just go through the following steps.
- Visit the AboutUs page for the company you want to influence (Type the domain above and click "Find!")
- Click the InfluenceUs button on top of the page as shown in the picture above. (Make sure you are logged in)
- Click "Next" in the Dialog box
- Select the relevant option (Delighted or Frustrated)
- Type your constructive feedback and press "Submit"
Note to InfluenceUs-ers
We ask that you leave your feedback (delighted or frustrated) in a constructive manner with a view of helping the organization to move towards improvement. (AboutUs.org isn't a place to throw eggs.) So if you are happy with somebody, you would want to reinforce that by asking them to do more of it. And if you feel that something needs to change with a business, you would want to highlight that by telling them steps you would like them to take to improve.
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See also:
- What if you have been Influenced: Tips for site owners who have received InfluenceUs feedback.
- InfluenceUs Log: A log of all the comments so far.
- InfluenceUs Project: What we aimed for by creating Influence Us.
- AboutUs Weblog post about InfluenceUs