USAA.com
About USAA.com
USAA.com proudly serves millions of military members and their families with competitive rates on insurance, banking and investment services.
Being part of a high-risk group and unable to secure auto insurances, a group of military officers founded USAA in 1922 to self-insure each other. Eventually, USAA expanded to serve officers, NCOs, enlisted men and women, and their families with a complete range of property & casualty insurance, banking, life insurance, and other investment products and services. USAA has pioneered direct marketing; the greater part of its business is carried out over the Internet or telephone.
History of USAA and USAA.com
USAA was founded by a group of military officers in the year 1922 under the name United States Army Automobile Association. Within a period of one year, the company nearly went bankrupt. However, with a series of events and being guided by a new able leadership, USAA rapidly managed to stabilize and expand itself with a solid footing to serve all military officers as the United Services Automobile Association.
As early as 1941, the membership of the USAA exceeded 22,000. USAA opened its New York Office in 1948. By 1956, a new headquarters was completed in San Antonio. In 1973, the membership was opened to National Guard and Reserves. In 1983, USAA federal savings bank and USAA brokerage services were established. In 1997, the membership was extended to enlisted personnel.
One of the earliest buildings of the company is on Grayson Street across from the Quadrangle of Fort Sam Houston and USAA has always been headquartered in San Antonio, TX. Later the company moved to Hildebrand & Broadway near Brackenridge Park. In the late 1970s, USAA once again moved to its current headquarters in Northwest San Antonio.
Profile of USAA and USAA.com
USAA is a financial services company founded by and for American military personnel and their families. They sell insurance, banking and investment products and also provide shopping discounts. USAA.com is a large company, employing more than 21,500 people; annual revenue of the company in 2009 was approximately 17.5 billion dollars.
Company
USAA's core business products are in insurance, investing and banking.
The insurance services include automobile insurance, homeowners insurance, renters insurance, and valuable personal property insurance. The types of life insurance provided by the company are whole life, term, and annuities. Since the majority of the clients are military personnel, none of the policies offered by the company include a war-exclusion clause. In this regard, one can say that the insurance services offered by USAA are unique and different from other types found in the industry. There are no agents for the company, its policies are sold directly over the internet or telephone.
The USAA Federal Savings Bank provides banking services and credit cards. Established in 1980, it currently holds a AAA rating from Standard and Poors, the highest rate possible. The company offers a wide range of services including tele-banking, ATMs, free online banking (including free bill pay) and mail banking. USAA also offers American Express, MasterCard and Visa cards.
Investing and financial planning services of the company include discounted brokerage services, no-load mutual funds, limited free financial planning advice and a flat fee or hourly rate financial planning service.
Awards and Ratings for USAA.com
- BusinessWeek Ranked #1 in list of "Customer Service Champs" (March 5, 2007)
- Fortune Most Admired Companies (1999-2004)
- Employer Support of the Guard and Reserve 2005 Secretary of Defense Employer Support Freedom Award
- GI Jobs Top 25 Military-Friendly Employers (2003-2006)
- Latina Style 50 Best Employers for Hispanic Women (2001-2007)
- Computerworld 100 Best Places to Work in IT (1999-2007)
- Military Spouse Magazine #1 Military Spouse Friendly Employer (2007)
- Working Mother 100 Best Companies for Working Mothers (1998-2005)
- American Association of Individual Investors #1 for Overall Satisfaction (2007)
- Forrester Research USAA received highest rank for customer advocacy in "Customer Advocacy 2007: How Customers Rate Banks, Brokerages, Insurers, and Credit Card Issuers" (2007)
USAA.com Website
USAA.com provides complete information about the various services offered by the company. You can get details about the following services at USAA.com:
USAA.com also has advice and information for finding out how to get your finances in order. At USAA.com you can get guidance on how to start saving, how to calculate your debt, plan for retirement and more.
Calculators and Planning Tools at USAA.com
USAA.com has a number of tools available for use such as retirement income planners, portfolio planners, debt analyzers and savings calculators. Loan calculators for auto insurance calculations and mortgage calculators are also available at USAA.com.
Online Access at USAA.com
You can register at USAA.com for USAA online and mobile access. You will need to enter your USAA number or Social Security number at USAA.com to have your account verified after which you will have instant online access.
Contact USAA & USAA.com
- Telephone: (210) 498-2211
- Toll Free: 800-531-8722
- Fax: (210) 498-9940
- Contact Form on USAA.com
Related Domains
External Links