Difference between revisions of "Telephone-Reassurance.com"

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[[Image:Callingcare-logo.jpg|left]]
 
[[Image:Callingcare-logo.jpg|left]]
The CARE program is a [http://www.callingcare.com telephone reassurance] program developed and marketed directly by [[DatabaseSystemsCorp.com|Database Systems Corp.]] (DSC). This program contacts the elderly and handicapped ensuring their well-being.
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The Telephone Reassurance program is a [http://www.callingcare.com RUOK program] developed and marketed directly by [[DatabaseSystemsCorp.com|Database Systems Corp.]] (DSC). This program contacts the elderly and handicapped ensuring their well-being.
  
CARE is the latest generation of senior calling programs utilizing Windows OS, Intel processors and [http://www.call-center-tech.com/dialogic-software.htm Dialogic telephony] boards for communications processing.  The CARE ([http://www.call-reassurance.com call reassurance]) program is one of the most important products that DSC provides to communities, police departments, sheriff's offices, and senior service organizations.
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Telephone Reassurance is the latest generation of senior calling programs utilizing Windows OS, Intel processors and [http://www.call-center-tech.com/dialogic-software.htm Dialogic telephony] boards for communications processing.  The Telephone Reassurance ([http://www.call-reassurance.com CARE]) program is one of the most important products that DSC provides to communities, police departments, sheriff's offices, and senior service organizations.
  
CARE systems can also send emergency phone alerts using DSC [http://www.call-center-tech.com/voice-broadcasting.htm voice broadcasting] technology to community members and likewise send automatic notices to seniors such as [http://atwiki.assistivetech.net/index.php/Medication_reminders medication reminders].
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Telephone Reassurance systems can also send emergency phone alerts using DSC [http://www.call-center-tech.com/voice-broadcasting.htm voice broadcasting] technology to community members and likewise send automatic notices to seniors such as [http://atwiki.assistivetech.net/index.php/Medication_reminders medication reminders].
  
==CARE Subscriber Profiles==
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==Telephone Reassurance Features==
 
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Here are some of the Telephone Reassurance features.
The CARE program supports 4 different profiles that fit the needs of subscribers. These profiles can all co-exist on the same CARE phone system.
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* Telephone Reassurance sends automatic phone messages over multiple phone lines at once.
 
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* [http://www.callingcare.com/answering-machine-detection.htm Answering machines] do not need to be turned off by Telephone Reassurance recipients.
===Telephone Reassurance Call===
 
This is the traditional CARE function that maintains a list of citizens to be called on a regular basis to ensure the citizen is OK. If the citizen does not respond positively to the call, an alert is generated at the CARE center and a  follow-up procedure is initiated.
 
 
 
===“I’m OK” Reassurance Call===
 
The "I'm OK" profile is similar to the telephone reassurance call, except the senior initiates the call into the CARE phone system and informs CARE that they are OK.  The CARE call is automatically processed using [http://www.call-center-tech.com/ivr.htm IVR] technology.  As seniors call the CARE phone system, they are automatically recorded as OK. No operator or dispatcher is required to take this call. Caller-id is used when available to determine the caller’s identity. If the senior does not call the CARE system, an automatic CARE call is made similar to the traditional telephone reassurance call.
 
 
 
===Medication and Reminder Calls===
 
 
 
The CARE phone system maintains a list of citizens to be called on a regular basis to remind them to take their [http://www.medication-reminders.com medications] or to attend scheduled appointments.  This is not an emergency call and there is no dispatch of a CARE responder.  The CARE system reports in its log the receipt (or non-receipt) of this call.
 
 
 
===Latch-Key Child Call Reassurance===
 
 
 
The CARE program maintains a list of [http://www.latchkey-kids.com latchkey children] to be called on regular basis, either after school or any other time a parent would want to ensure their child is at home and safe.  If the child does not respond to the call, the parent(s) and other appropriate contacts are notified. The time of calls could be randomized to ensure the child comes home and stays home.
 
 
 
==CARE Features==
 
Here are some of the CARE features.
 
* CARE sends automatic phone messages over multiple phone lines at once.
 
* [http://www.callingcare.com/answering-machine-detection.htm Answering machines] do not need to be turned off by CARE recipients.
 
 
* Call [http://www.latchkey-kids.com/home-alone-children.htm home alone children] when their parents are not home.
 
* Call [http://www.latchkey-kids.com/home-alone-children.htm home alone children] when their parents are not home.
 
* Greeting messages can be customized and randomized on a per subscriber basis.
 
* Greeting messages can be customized and randomized on a per subscriber basis.
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* First response can come from family members, friends, or volunteers.
 
* First response can come from family members, friends, or volunteers.
 
* The police or fire department can be primary or backup responders.
 
* The police or fire department can be primary or backup responders.
* CARE can connect volunteers, family or friends for non-emergency conversations.
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* Telephone Reassurance can connect volunteers, family or friends for non-emergency conversations.
* CARE phone can deliver [http://www.callingcare.com/emergency-notification-systems.htm emergency notifications] to community members or staff.
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* Telephone Reassurance phone can deliver [http://www.callingcare.com/emergency-notification-systems.htm emergency notifications] to community members or staff.
* CARE systems can be managed and monitored remotely.
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* Telephone Reassurance systems can be managed and monitored remotely.
* CARE includes complete online progress reporting.
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* Telephone Reassurance includes complete online progress reporting.
  
For a comparison with an older technology product, please visit the [http://www.callingcare.com/ruok.htm RUOK] replacement web page. For a complete list of CARE features, view the [http://www.callingcare.com/care-demonstration.htm CARE demonstration] of our telephone reassurance phone system.
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For a comparison with an older technology product, please visit the [http://www.callingcare.com/ruok.htm RUOK] replacement web page. For a complete list of Telephone Reassurance features, view the [http://www.callingcare.com/care-demonstration.htm Telephone Reassurance demonstration] of our telephone reassurance phone system.
  
==Additional Information==
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==Additional Telephone Reassurance Information==
  
 
* [http://www.callingcare.com/care-about.htm About us...]
 
* [http://www.callingcare.com/care-about.htm About us...]
* [http://www.callingcare.com/care-clients.htm CARE customers...]
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* [http://www.callingcare.com/care-clients.htm Telephone Reassurance customers...]
  
 
==Contact Information==
 
==Contact Information==

Revision as of 13:43, 3 November 2008

Telephone Reassurance

Callingcare-logo.jpg

The Telephone Reassurance program is a RUOK program developed and marketed directly by Database Systems Corp. (DSC). This program contacts the elderly and handicapped ensuring their well-being.

Telephone Reassurance is the latest generation of senior calling programs utilizing Windows OS, Intel processors and Dialogic telephony boards for communications processing. The Telephone Reassurance (CARE) program is one of the most important products that DSC provides to communities, police departments, sheriff's offices, and senior service organizations.

Telephone Reassurance systems can also send emergency phone alerts using DSC voice broadcasting technology to community members and likewise send automatic notices to seniors such as medication reminders.

Telephone Reassurance Features

Here are some of the Telephone Reassurance features.

  • Telephone Reassurance sends automatic phone messages over multiple phone lines at once.
  • Answering machines do not need to be turned off by Telephone Reassurance recipients.
  • Call home alone children when their parents are not home.
  • Greeting messages can be customized and randomized on a per subscriber basis.
  • Messages could include medication reminders for seniors.
  • Alerts can be sent by phone and email plus an alarm at the CARE monitor center.
  • First response can come from family members, friends, or volunteers.
  • The police or fire department can be primary or backup responders.
  • Telephone Reassurance can connect volunteers, family or friends for non-emergency conversations.
  • Telephone Reassurance phone can deliver emergency notifications to community members or staff.
  • Telephone Reassurance systems can be managed and monitored remotely.
  • Telephone Reassurance includes complete online progress reporting.

For a comparison with an older technology product, please visit the RUOK replacement web page. For a complete list of Telephone Reassurance features, view the Telephone Reassurance demonstration of our telephone reassurance phone system.

Additional Telephone Reassurance Information

Contact Information

Database Systems Corp.
1118 E. Missouri Ave
Phoenix AZ
US 85014
(602) 265 5968
Contact Form

Related Domains

External Links



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