Difference between revisions of "ConflictResolutionIdea"

m (Is Conflict Mediation/Resolution Needed?)
(Mediating Conflicts: wouldnt be right if i didnt edit the same comment twice!)
 

(37 intermediate revisions by 4 users not shown)



Line 1: Line 1:
*This page was created to define and promote constructive ideas for mediation and resolution of Staff/Staff, Staff/Member, Member/Member Conflicts:
+
{{RightTOC}}
**'''Note:'''The following views and ideas are only meant as a suggestion and does not reflect thePolicy of [[AboutUs]].--[[User:DaughertyBw|DaughertyBw]] 21:09, 6 September 2007 (PDT) 
+
'''To define and promote constructive ideas for mediation and resolution of conflicts.'''
  
 
==Task==
 
==Task==
Line 9: Line 9:
 
===Identify Conflict===
 
===Identify Conflict===
 
'''Ideas''':
 
'''Ideas''':
*Here we can discuss the proper means to identify conflicts especially before they get out of hand. By having staff and members of a resolution/mediation team be notified about identified possible conflict. By this manner these individuals will be able to interceed and ease tensions before they flare up.  
+
*Here we can discuss the proper means to identify conflicts especially before they get out of hand. By having members of a resolution/mediation team be notified about identified possible conflict. By this manner these individuals will be able to interceed and ease tensions before they flare up.
  
 
===Mediating Conflicts===
 
===Mediating Conflicts===
Line 15: Line 15:
 
*Here we can discuss theways and means of resolution/mediation teams can manage any conflicts. I do have some ideas on how they could possibly work and be a great benefit to [[AboutUs]]. It would also be a good idea to "Index of Common Problems".
 
*Here we can discuss theways and means of resolution/mediation teams can manage any conflicts. I do have some ideas on how they could possibly work and be a great benefit to [[AboutUs]]. It would also be a good idea to "Index of Common Problems".
  
I think the idea of having a mediation team would be good. It can help reduce time spent by staff who have more important tasks. The community then can turn to a mediator who can look at both sides, offer a resolution and if needed they can take it to staff at that point. --[[User:Master Baitor|DannyG]] | <sup>[[User talk:Master Baitor|talk]]</sup> 16:42, 8 September 2007 (PDT)
+
I think the idea of having a mediation team would be good. The community can turn to a mediator who can look at both sides, offer a resolution. --[[User:DannyG]] 16:42, 8 September 2007 (PDT)
 +
: Point of information, a mediator does not offer the resolution, in general.  While it's possible for a mediator to propose a solution, it's best is the solution comes from the interested parties.  Maybe I'm getting hung up on the word mediator and missing the point of the resolution team.  Sorry for that.  Maybe my real point here is that we might not want to use the word "mediation", maybe there's another way to phrase this. [[User:TedErnst|TedErnst]] | <small>[[User talk:TedErnst|talk]]</small> 22:48, 21 September 2007 (PDT)
 +
::I agree with your assessment, i.e. the mediator(s) doesnt offer the resolution. I think it is valid to explore new terms.. any suggestions? --[[User:DaughertyBw|DaughertyBw]] 04:51, 22 September 2007 (PDT)
 +
::Mediate: ''1.  To resolve or settle (differences) by working with all the conflicting parties.''
 +
:: I don't think the word was wrong suited. I know that no matter which word I looked at for other choices, I could find reasons why not to use them either. I was looking at Ajudication, Resolutions, Diplomat, and Negotiator. I did like the Diplomacy Team the best. --[[User:DannyG|DannyG]] | <sup>[[User talk:DannyG|talk]]</sup> 05:52, 22 September 2007 (PDT)
 +
:::Diplomacy Team sounds very good! --[[User:DaughertyBw|DaughertyBw]] 05:59, 22 September 2007 (PDT)
  
 
==Is Conflict Mediation/Resolution Needed?==
 
==Is Conflict Mediation/Resolution Needed?==
 
*Here we can all collaborate as to If there exists a need to address conflict resolution as well if action needs/should to be taken into consideration.
 
*Here we can all collaborate as to If there exists a need to address conflict resolution as well if action needs/should to be taken into consideration.
  
I have seen a few arguements and people leaving because of these arguements. I think to help keep the community strong it would be necessary to have a mediating team. --[[User:Master Baitor|DannyG]] | <sup>[[User talk:Master Baitor|talk]]</sup> 16:43, 8 September 2007 (PDT)
+
I have seen a few arguements and people leaving because of these arguements. I think to help keep the community strong it would be necessary to have a mediating team. --[[User:DannyG]] | <sup>[[User talk:DannyG|talk]]</sup> 16:43, 8 September 2007 (PDT)
 +
 
 +
==Identification of Conflict Patterns==
 +
===Controversial Material===
 +
Controversial Material can easily produce conflicts within the [[AboutUs]] community, this stems from a domain page that may have Adult content or controversial material. Pages that have adult content are currently handled by the addition of a flag. In this section we will identify some of the patterns that occured with some controversial material that has sparked debate as well as conflict.
 +
 
 +
Controversial material can be defined as: Disputable arguments between sides holding opposing views regarding material or ideas.
 +
 
 +
We need to consider how to prevent these conflicts before they begin, by addressing all sides of the contention, this may be possible by:
 +
 
 +
:''Examining if the "controversial material" is'':
 +
* Illegal in nature
 +
* Harmful to the [[AboutUs]] community
 +
 
 +
:''Constructive ways to discuss controversial material'':
 +
* Acknowledging that the material is potentially controversial material
 +
* Set forth very clearly the criteria with which establishes controversial material
 +
 
 +
:Ideas to consider in curbing controversial conflict uprisings:
 +
* Taken from the [[Questionable Content Policy]]
 +
:Level rating for sites in this genre and then create user poll system and community members can then judge for themselves without needing to write explanations in their comments
 +
 
 +
things working in: (collecting data)
 +
*Template:illegalsite
 +
*Template:QuestionableContent
 +
*Questionable Content Policy
 +
 
 +
===Negative Review===
 +
We do not want to encourage [[EditWars]], they are non constructive expressions of views.  They don't take into account listening to the other person.  They are throw backs to the way that older internet technologies work.  They drain enegry, etc...
 +
 
 +
We need to think about how to connect with each person, the person leaving the negative review and the person whos website is being negatively reviewed.
 +
# reviewer - try to help make a [[ComplainConstructively|constructive complaint]]
 +
# website holder - try to help understand the [[Web 2.0]] landscape, and that it is better to try and show off your reputation by answering constructively rather than trying to play [[WhacAMole.com|whack-a-mole]] on the internet.
 +
 
 +
==[[ComplainConstructively]]==
 +
 
  
 
==Notes==
 
==Notes==
 
* ''This page is currently developing''.
 
* ''This page is currently developing''.
 +
** ;-)  as is [[TheWikiWay]] ~~ [[MarkDilley]]
  
 
==Possible Ideas for Structure==
 
==Possible Ideas for Structure==
 
<center>[[Image:AboutUsValues.png|300]]</center>
 
<center>[[Image:AboutUsValues.png|300]]</center>

Latest revision as of 12:59, 22 September 2007

To define and promote constructive ideas for mediation and resolution of conflicts.

Task

  • Identify Conflicts
  • Managing Conflicts
  • Indexing Conflicts

Identify Conflict

Ideas:

  • Here we can discuss the proper means to identify conflicts especially before they get out of hand. By having members of a resolution/mediation team be notified about identified possible conflict. By this manner these individuals will be able to interceed and ease tensions before they flare up.

Mediating Conflicts

Ideas:

  • Here we can discuss theways and means of resolution/mediation teams can manage any conflicts. I do have some ideas on how they could possibly work and be a great benefit to AboutUs. It would also be a good idea to "Index of Common Problems".

I think the idea of having a mediation team would be good. The community can turn to a mediator who can look at both sides, offer a resolution. --User:DannyG 16:42, 8 September 2007 (PDT)

Point of information, a mediator does not offer the resolution, in general. While it's possible for a mediator to propose a solution, it's best is the solution comes from the interested parties. Maybe I'm getting hung up on the word mediator and missing the point of the resolution team. Sorry for that. Maybe my real point here is that we might not want to use the word "mediation", maybe there's another way to phrase this. TedErnst | talk 22:48, 21 September 2007 (PDT)
I agree with your assessment, i.e. the mediator(s) doesnt offer the resolution. I think it is valid to explore new terms.. any suggestions? --DaughertyBw 04:51, 22 September 2007 (PDT)
Mediate: 1. To resolve or settle (differences) by working with all the conflicting parties.
I don't think the word was wrong suited. I know that no matter which word I looked at for other choices, I could find reasons why not to use them either. I was looking at Ajudication, Resolutions, Diplomat, and Negotiator. I did like the Diplomacy Team the best. --DannyG | talk 05:52, 22 September 2007 (PDT)
Diplomacy Team sounds very good! --DaughertyBw 05:59, 22 September 2007 (PDT)

Is Conflict Mediation/Resolution Needed?

  • Here we can all collaborate as to If there exists a need to address conflict resolution as well if action needs/should to be taken into consideration.

I have seen a few arguements and people leaving because of these arguements. I think to help keep the community strong it would be necessary to have a mediating team. --User:DannyG | talk 16:43, 8 September 2007 (PDT)

Identification of Conflict Patterns

Controversial Material

Controversial Material can easily produce conflicts within the AboutUs community, this stems from a domain page that may have Adult content or controversial material. Pages that have adult content are currently handled by the addition of a flag. In this section we will identify some of the patterns that occured with some controversial material that has sparked debate as well as conflict.

Controversial material can be defined as: Disputable arguments between sides holding opposing views regarding material or ideas.

We need to consider how to prevent these conflicts before they begin, by addressing all sides of the contention, this may be possible by:

Examining if the "controversial material" is:
  • Illegal in nature
  • Harmful to the AboutUs community
Constructive ways to discuss controversial material:
  • Acknowledging that the material is potentially controversial material
  • Set forth very clearly the criteria with which establishes controversial material
Ideas to consider in curbing controversial conflict uprisings:
Level rating for sites in this genre and then create user poll system and community members can then judge for themselves without needing to write explanations in their comments

things working in: (collecting data)

  • Template:illegalsite
  • Template:QuestionableContent
  • Questionable Content Policy

Negative Review

We do not want to encourage EditWars, they are non constructive expressions of views. They don't take into account listening to the other person. They are throw backs to the way that older internet technologies work. They drain enegry, etc...

We need to think about how to connect with each person, the person leaving the negative review and the person whos website is being negatively reviewed.

  1. reviewer - try to help make a constructive complaint
  2. website holder - try to help understand the Web 2.0 landscape, and that it is better to try and show off your reputation by answering constructively rather than trying to play whack-a-mole on the internet.

ComplainConstructively

Notes

Possible Ideas for Structure

300


Retrieved from "http://aboutus.com/index.php?title=ConflictResolutionIdea&oldid=10702930"